Privacy Policy

Welcome to Wai Seng Renovation Pte Ltd (“we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) 2012 of Singapore.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, social media platforms, or renovation services.

1. Information We Collect

We may collect and process the following personal data:

Personal Information: Your name, contact number, email address, and home or business address.
Project Information: Property details, renovation scope, and design preferences.
Payment Information: Billing or transaction details related to project quotations or invoices.
Website Data: Cookies, IP addresses, browser type, and website usage analytics.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide quotations, consultations, and renovation services.
To manage project coordination and communication.
To respond to enquiries or service requests.
To send service updates, offers, or newsletters (only with your consent).
To maintain internal records, invoices, and compliance documentation.

3. Disclosure of Information

Your personal data will not be sold or rented to third parties.
However, we may share your data with trusted third parties such as:

Service partners or subcontractors assisting in renovation works.
Regulatory or government authorities, when legally required.
Technology or payment providers, for secure processing and service delivery.

All third parties are required to keep your data confidential and use it only for the agreed purpose.

4. Data Security

We adopt reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or loss.
While we strive for complete security, please note that no method of transmission over the Internet is entirely risk-free.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes it was collected for or as required by Singapore law.
Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Under Singapore’s PDPA, you have the right to:

Access your personal data that we hold.
Request correction of any inaccuracies.
Withdraw consent for the use of your data.

You may contact us anytime to exercise these rights at:
📧 info@waiseng.sg

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience.
You can disable cookies in your browser settings, but certain features of the website may not function properly.

8. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on our website with the “Last Updated” date shown at the top.